TERMS & CONDITIONS
AD GROUP OF TRAVELS -
Welcome to AD Group of Travels! We are thrilled to have you as our valued customer for your domestic tour needs. Please take a moment to read and understand our terms and conditions before proceeding with your booking.
READ CAREFULLY
· When booking a flight ticket, the full ticket amount is required. The flight ticket is then processed, and any price modifications are paid for solely by the customer.
· For land package bookings, if the travel date is more than 30 days from the booking date, an initial deposit of Rs. 10,000 or 40% per person is required to start the booking process.
· If the travel date is fewer than 30 days from the date of booking, a booking must be initiated with an initial deposit of Rs. 20,000, or 60%, per person.
Handover of Service Vouchers
· AD Group Of Travels will handle the entire reservation, including any Airline, Hotel bookings and Visa , as well as tours and transfers.
· AD Group of Travels provides all necessary travel service vouchers following payment clearing.
· If the customer dues money, the company has the authority to suspend service at any time.
Airline Policy
· If a flight ticket is booked by AD Group Of Travels, any changes will be charged according to the airline’s terms and will be paid for by the customer.
· If an airline cancels a flight, the ticket is non-refundable. If a refund is possible, it will be as per the actual refund by the airline, and the company will not be responsible for any losses.
· If the guest fails to appear at the airport for check-in, the fee will be non-refundable.
Cruise Policy
· Once a cruise booking has been approved by the company, it is non-refundable.
· If a guest does not show up for the cruise at the time of check-in, the charges will be non-refundable.
Visa Policy
· AD Group Of Travels will process the individual/group visa application and will require the specified list of supporting papers as per embassy regulations. The Embassy, however, reserves the discretion to grant the visa because AD Group Of Travels will only function as a facilitator/travel agent and is not responsible for any visa approval/rejection.
· If Visa is processed, the Visa fee is non-refundable.
Hotel Term & Conditions
· Once AD Group Of Travels confirms a hotel booking, it is non-refundable.
· Unless otherwise noted, standard check in time is 1400 hrs. (2 pm) and check out time is 1200 hrs. (12 pm). Requests for early check-in or late checkout are subject to hotel availability. Requesting assured early check-in necessitates reserving a room the night before the guest’s arrival, which will be charged in addition to the agreed-upon costs.
· Breakfast in the hotel would include an international cuisine with some Indian specialties. (Breakfast is served from 7 a.m. to 10 a.m.)
· The last day’s itinerary can only be changed by AD Group Of Travels to best fit all cost inclusions and commitments by Trions Tours & Travels Private Limited.
· Depending on the cost inclusions, it is recommended to bring at least USD 500 (or any appropriate equivalent currency) per person for personal use during the International Package. Indian nationals may be required to produce a minimum of USD 500 at the time of immigration.
· AD Group Of Travels’ pricing are based on the current rate of exchange, and the company reserves the right to adjust these prices in the event of currency fluctuations and changes in other rates of exchange.
Child Policy
· If the customer has two children at the time of booking, one will have a bed and the other will not (sharing a bed with the parents), regardless of their ages.
· Children under the age of five are free of charge for domestic tour packages only.
· If a youngster is between the ages of 2-7 Year, he or she will be without a bed, whereas a child above the age of 7 will be with a bed.
Health and Safety
· Participants must inform AD Group of Travels of any medical conditions or special requirements before the tour.
· AD Group of Travels is not responsible for any health issues or injuries that may occur during the tour.
Cancellation Policy
· If you cancel your land package (hotel/tour/transfer) between 45 and 30 days, you will be charged 45% of the total land package amount.
· If a land package (hotel/tour/transfer) is cancelled between 30 and 15 days, a 65% charge of the land package amount will be charged.
· If a land package (hotel/tour/transfer) is cancelled between 15 and 10 days, an 80% charge of the land package amount will be charged.
· If a land package (hotel/tour/transfer) is cancelled within 10-0 days, the full amount of the land package will be charged.
Note: If the full tour is cancelled after the tickets are issued, there will be a 100% cancellation fee for the airline ticket and a 75% cancellation fee for the land package.
Payment Procedures
· For confirmation of all services, full payment is necessary before 10 days of the travel start date.